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Accessibility

 

For any questions or assistance with accessibility, please contact the Box 0ffice:

 

Phone: 416-736-5888           Email: boxoffice@yorku.ca

 

Accessibility at the Accolade East Box Office (main box office):

There is a wheelchair accessible ticket window at the Accolade East Box Office. The box office intercom system allows for clear and comfortable communication while purchasing tickets or making inquiries. The entrances to the Sandra Faire & Ivan Fecan Theatre and the Tribute Communities Recital Hall and the Price Family Cinema are directly across from the box office.

 

Accessibility at the Joe Green Studio Box Office (satellite box office):

The box office counter height is 40 inches. The box office window has large open portions allowing for good communication and easy pass through of tickets, information, etc. Ambient noise from the lobby sometimes reduces the degree of clear and comfortable communication at this box office. Our staff will come out to the lobby-side of the box office to assist. The entrance to the Joe Green Studio Theatre is right beside the box office.

 

Balcony Level Access:

There are no elevators to the balcony Level. The balcony seating is only accessible by stairs.

 

Wheelchair Seating and Other Assisted Seating:

Wheelchair seating for ticketed events is not available online. Please call our box office at 416-736-5888 or email your inquiry to boxoffice@yorku.ca. Ticketed wheelchair locations are purchased based on one (1) wheelchair guest plus one (1) companion. Additional members of your party may be required to be seated elsewhere in the theatre.

 

Sandra Faire & Ivan Fecan Theatre:

  • Primary Wheelchair Locations: Right Box Seats 5-8
  • Alternate Wheelchair Locations: Depending on availability, any seat location in the Right or Left Boxes.

 

Tribute Communities Recital Hall

  • Primary Wheelchair Locations: Left Box Seats 5-8
  • Alternate Wheelchair Locations: Depending on availability, any seat location in the Right or Left Boxes.

 

McLean Studio and Joseph Green Studio:

  • McLean Studio: Capacity for two (2) wheelchairs on floor level of centre section.
  • Joe Green Studio: Capacity for two (2) wheelchairs on floor level either in the front row or adjacent to the audience riser. Wheelchair locations vary with each production, according to seating configuration.

Accessible Parking:

Designated parking spots are available in the Bennett Student Services Garage. There is curbside ramp access available for drop-off at all buildings.

 

Service Dogs: Service dogs are welcome in the seating area of all performance venues.