Accessibility

Audience Accessibility Information, Fine Arts Performance Facilities, York University.

 

Accessibility at the Accolade East Box Office (main box office):

There is a wheelchair accessible ticket window at the Accolade East Box Office. The box office intercom system allows for clear and comfortable communication while purchasing tickets or making inquiries. The entrances to the Sandra Faire & Ivan Fecan Theatre and the Tribute Communities Recital Hall and the Price Family Cinema are directly across from the box office.

 

Accessibility at the Joe Green Studio Box Office (satellite box office):

The box office counter height is 40 inches. The box office window has large open portions allowing for good communication and easy pass through of tickets, information, etc. Ambient noise from the lobby sometimes reduces the degree of clear and comfortable communication at this box office. Our staff will come out to the lobby-side of the box office to assist. The entrance to the Joe Green Studio Theatre is right beside the box office.

 

Wheelchair Seating and Other Assisted Seating:

Wheelchair seating for ticketed events is not available online. Please call our box office at 416-736-5888 or email your inquiry to boxoffice@yorku.ca. Ticketed wheelchair locations are purchased based on one (1) wheelchair guest plus one (1) companion. Additional members of your party may be required to be seated elsewhere in the theatre.

 

Sandra Faire & Ivan Fecan Theatre:

  • Primary Wheelchair Locations: Right Box Seats 5-8
  • Alternate Wheelchair Locations: Depending on availability, any seat location in the Right or Left Boxes.

 

Tribute Communities Recital Hall

  • Primary Wheelchair Locations: Left Box Seats 5-8
  • Alternate Wheelchair Locations: Depending on availability, any seat location in the Right or Left Boxes.

 

The Price Family Cinema:

  • Primary Wheelchair Locations: Capacity for four (4) wheelchair guests on mezzanine. Barrier-free access through main entrance. Accessible washroom located adjacent to main entrance.

 

  • Alternate Wheelchair Locations: Capacity for four (4) wheelchair guests in the front row of lower level. Barrier-free access to lower level by elevator. Accessible washroom located adjacent to lower level entrance.

 

McLean Studio and Joseph Green Studio:

  • McLean Studio: Capacity for two (2) wheelchairs on floor level to right and left of main seating.
  • Joe Green Studio: Capacity for two (2) wheelchairs on floor level either in the front row or adjacent to the audience riser. Please note that the wheelchair locations varies with each production

 

Accessible Parking:

Designated parking spots are available in the Student Services Garage. Directions to the parking garage are available by visiting www.yorku.ca/perform. There is curbside ramp access available for drop-off at all buildings.

 

Service Dogs:

Service dogs are welcome in the seating area of all performance venues. We kindly recommended the following seat locations for guests with service dogs:

  • Faire & Fecan Theatre: Left or Right Box Seating or Orchestra Row J
  • Tribute Communities Recital Hall: Left or Right Box Seating or Orchestra Row N

 

Hearing Enhancement:

We are pleased to offer infrared headsets to patrons with hearing loss. They are available from the Front of House Staff for events taking place in the Faire & Fecan Theatre and the Tribute Communities Recital Hall. You may be asked to leave ID with the House Captain until the headset is returned