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Privacy and Security

Shuswap Theatre Society collects some personal patron information in the course of supporting our mission and completing business transactions. We understand that your personal information and privacy is important to you. We make every effort to ensure that the information you share with us is recorded accurately, retained securely, and used only according to your wishes as you have communicated them to us.

Shuswap Theatre Society recognizes the right of individuals to protect their personal information and to gain access to the information gathered.

Collection of Information

Shuswap Theatre Society collects personal patron information (such as address, ticket or donation history) only from ticket buyers, donors, and volunteers who have actively shown or are likely to show an interest in Shuswap Theatre Society.

Information Use and Retention

Shuswap Theatre Society uses personal patron information to support its mission, conduct business with patrons, communicate with patrons, anticipate and respond to patron preferences, develop new programs, and meet legal and regulatory requirements. Personal information will be used only for the purposes for which it was collected, or with the consent of the individual, or as required or allowed by law. Shuswap Theatre does not sell, rent, or trade personal patron information to any commercial businesses or to other nonprofit organizations.

Personal patron information will be retained and disposed of in a manner which provides security against unauthorized access, collection, use, disclosure, copying, modification, disposal, or similar risks. Only authorized Shuswap Theatre Society volunteers have access to this information. Personal information will be retained only so long as necessary to fulfill the uses stated above or as required by law.

Consent to Collect Information

Consent for the collection, retention, and use of personal patron information is implicit when patrons provide such information. Patrons have the right to provide only the personal information reasonably required to conduct their chosen transaction with Shuswap Theatre Society.

Patrons may at any time limit or alter their consent for the Shuswap Theatre Society to collect, use, or retain personal information. Patrons may also review and correct their personal information at any time.
Patron credit card details are not retained after a purchase unless the patron has specifically asked the society to do so.

Accountability

Patrons may direct inquiries regarding changes to their personal information, consent, or this policy:
By mail: Shuswap Theatre Society, 41 Hudson Ave NW, Salmon Arm, BC, V1E 4M2
By email: inquiry@shuswaptheatre.com
By phone: 250-832-9283 (messages checked periodically)

Website Security

Shuswap Theatre Society’s main website is housed on secure servers. We also use third party services, such as, TixHub (ticketing service), EmailMeForm (online orders and event registrations), Squareup (ticketing for some events) and Canada Helps (charitable donations).

All these services keep your personal information protected through the use of industry leading encryption technology. This ensures that all information you send to us via the internet will be safe and private.

Cookies

Our websites use browser “cookies” in order to conduct online transactions. A cookie is a text file, invoked by standard browser software, that we place on your hard drive to enable our systems to recognize your browser, track transactions, and allow you to navigate our websites without having to re-enter information repeatedly. We may also automatically receive and store certain other types of information, such as the type of web browser you use or the pages you link to from Shuswap Theatre Society websites. We do not use cookies to store personal information or to disclose information to third parties.

You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies, please look under "Help" in your browser. You can also choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device. Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.

Are You on a Secure Connection?

The easiest way to tell whether or not you are in a secure area is to look in the lower frame of your browser for the little lock symbol.

Another way to know if you are in a secure area is to check the URL in your browser's address bar. You will notice that the address to the left of the colon changes from “http” to “https” when you’re on a secure connection. Modern browsers now place a message in the address bar which indicates whether the site you are visiting is not secure.

If you would like further information, feel free to contact us at: inquiry@shuswaptheatre.com